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Conflict mediation


Mediation Services

Finding solutions with the help of a third party who is neutral and impartial

Mediation is a form of ADR - alternative dispute resolution – that empowers people and helps raise awareness and responsibility to accept, understand and overcome conflict. It is ideal when the intention is primarily to maintain or improve the relationship.


Mediation is a voluntary process where the parties involved identify the issues that matter to them and try to find solutions together, with the help of a professional third party - the Mediator - who is neutral and impartial and creates a space of respect and cooperative communication.


All that is shared in the Mediation sessions are strictly confidential.

The number of sessions varies according to the complexity of each case.

Katian Caria has specialized training in: Family Mediation to deal with divorce cases and children arrangements; Work Place mediation; Civil mediation

and mediation within the educational context.

Her services can be requested on a private basis or through the public mediation system. 

For more on the latter, please consult :



Family Mediation

Aims to support divorce processes and child custody regulation, amongst other family related issues. 

Couples or parents may use the private mediation or they may pick their mediator through the public mediation system. For more information on the public system, please consult:



International family mediation

This is an efficient tool to solve cross-border family disputes and a preventive measure of child abductions. 

For more information, please contact:

Learn more about International Cross-border Mediation with European Network of International Family Mediation:



Workplace Mediation

Ideal for dealing with conflict between peers and hierarchies within an organization or between the employer and the labor union or employee representative.

In Portugal, citizens can use the private mediation and/or the public system, where they are also able to pick the mediator they wish to facilitate their process. For more information on the public labor mediation system, please consult:



Civil and Commercial Mediation

The European Directive 2008/52/EC of the European Parliament and of the Council of 21.5.2008 on certain aspects of mediation in civil and commercial matters prescribes a set of minimum common rules on mediation for all EU Member States except for Denmark.

In Portugal, citizens can use the private mediation and/or the public system (Julgados de Paz), where they are also able to pick the mediator they wish to facilitate their process.

For more information on the Julgados de Paz, please consult: 



School mediation

School Mediation is becoming increasingly popular as a progressive educational tool, enabling students to investigate the antecedents, mechanisms, and outcomes of conflict in a safe, enjoyable environment.

Projects in this field should include the entire educational community in order to support change in a sustainable manner. Short interventions to raise awareness on the importance of Conflict Mediation may also be conveyed.  

Through the mediation process, people are encouraged to use their own resources and discernment in order to communicate and (re)solve the conflict in question.

This level of commitment and collaboration improves their quality of life and helps them move forward, with a rewarding sense of justice. 

In each session, parties are supported to broaden their perspective and adopt a more responsible position, that meets both interests and needs.  

You are welcome to request your mediation services

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